Terms of Service

These terms are an agreement between you and Writing Studio Ltd, a company registered in New Zealand, which operates Koobe (koobe.ai and app.koobe.ai). In these terms, “Koobe”, “we” and “us” mean Writing Studio Ltd. By creating an account or using Koobe, you agree to these terms and to our Privacy Policy.

1. Who can use Koobe

You must be at least 16 years old. If you use Koobe for a company or other organisation, you confirm that you can accept these terms on its behalf, and “you” includes that organisation.

2. Your account

Give accurate information, keep your sign-in details secure, and tell us right away if you think someone else has used your account. You are responsible for what happens in your account.

3. What Koobe does

Koobe provides AI tools to plan, write, design and export ebooks. We improve Koobe all the time, so features may be added, changed or removed. Features marked beta may be less reliable.

4. Plans, payments and credits

• Paid plans are billed in advance, monthly or yearly, through our payment provider, and renew automatically until you cancel.

• Each plan includes AI credits for its billing period. Unused credits do not roll over and have no cash value.

• Prices exclude taxes unless stated. We will give you at least 30 days’ notice of a price change, which applies from your next billing period.

• Usage limits and fair-use rules apply so that Koobe stays fast and affordable for everyone.

5. Cancellation and refunds

You can cancel at any time in your account. You keep access until the end of the period you have paid for. We do not give refunds for part-used periods or unused credits, except where the law requires it.

If you are buying Koobe for the purposes of a business, the Consumer Guarantees Act 1993 does not apply.

6. Your content

You own what you put into Koobe and, as far as the law allows, what Koobe generates for you. You give us permission to store, process and display your content only as needed to run Koobe for you, including sending it to our AI providers. We do not claim ownership of your content.

AI tools can produce similar output for different people, so we cannot promise that generated content is unique. Some countries do not grant copyright to AI-generated material.

7. Publishing responsibly

You are responsible for reviewing, editing and fact-checking your books before you publish or sell them. When you publish, follow the rules of the platform you use. For example, Amazon KDP requires you to disclose AI-generated content. Do not use Koobe to mass-produce low-quality, misleading or copycat books.

8. Acceptable use

Do not use Koobe to:

• break any law or anyone else’s rights, including copyright, trademarks and privacy;

• copy or closely imitate other people’s books, or use real people’s names or likeness in a misleading way;

• create content that sexualises minors, or that is hateful, harassing or meant to cause harm;

• create sexual or intimate images of real people;

• present health, legal or financial content as professional advice;

• send spam, spread malware, scrape Koobe, or work around usage limits or security;

• resell or share access to Koobe without our written permission.

We may remove content or suspend accounts that break these rules.

9. Other services

Koobe relies on providers such as Anthropic, fal.ai, Clerk and Stripe. Their services may be unavailable at times, and we are not responsible for third-party sites or services that you connect to or publish on.

10. Ending your account

You can stop using Koobe and delete your account at any time. We may suspend or close your account if you break these terms or if we have to by law. After your account closes, we delete your content as described in our Privacy Policy, so export anything you want to keep first.

11. Disclaimers

Koobe is provided “as is”. AI output can be inaccurate, incomplete or unsuitable for your purpose, and it is not professional advice. As far as the law allows, we make no promises about Koobe beyond those in these terms.

12. Limitation of liability

As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, revenue or data. Our total liability for any claim relating to Koobe is limited to the amount you paid us in the 12 months before the claim, or NZ$100 if you have not paid us anything. Nothing in these terms limits rights that cannot be limited by law.

13. Indemnity

If someone makes a claim against us because of your content or your breach of these terms, you agree to cover our reasonable losses and costs.

14. Changes to these terms

We may update these terms. We will change the date at the top, and if a change is significant we will tell you by email or in the app before it takes effect. If you keep using Koobe after that, the new terms apply.

15. Governing law

These terms are governed by the laws of New Zealand, and the courts of New Zealand have jurisdiction over any dispute.

16. Contact

Questions about these terms: support@koobe.ai, or write to Writing Studio Ltd, Suite 11381, 17B Farnham Street, Parnell, Auckland 1052, New Zealand.